FAQs

Picture Perfect

FREQUENTLY ASKED QUESTIONS

Will my order be delivered to my address or to the school?

Orders placed online will be delivered to your child’s school and distributed accordingly. For special requests, please contact Picture Perfect at info@pictureperfect.vn

The School and Picture Perfect will work together to schedule a retake day. The school will share details with parents of students who missed Picture Day.

Yes, we can take orders for packages over the phone or via email. Kindly check our contact information on our website’s home page.

Picture Perfect works directly with the school to ensure that students who missed Picture Day are signed up for retake day. Please contact us via phone or email (contact information is on our website’s home page).

Contact Picture Perfect via phone or email so that we can arrange the delivery of your correct picture. You may handover the wrong picture to the school office and the school may use it or deliver it to someone else—whatever they choose.

Contact Picture Perfect via phone or email so that we can solve the issue.

We love siblings! The decision is at the discretion of the school administration, which we will ask in advance for your information.

Picture Perfect has taken thousands of pictures of children and are experts in picking the best smile of the batch. Our production team chooses the best smile and eye contact from all the pictures taken. We do this to ensure that deadlines are met. If you are not satisfied with the picture, you may request a retake, which will be held for students that missed the original Picture Day. Please note that this should be the last resort, as we respect students’ learning time and the school’s academic schedules.

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